Avoid returning to the hospital. Let us take care of you.
Patients are often discharged before fully recovered to prioritise urgent cases—and nobody wants an extended stay. Whether you're recovering at home or elsewhere, following your doctor's advice is essential.
While you're on the mend, don't spend your time worrying about new medicines. Focus on recovery and count on us for clear guidance.
How we can help
Did you know that patients who refer to their community pharmacist after being discharged from the hospital are less likely to be readmitted?
Ensure you receive the medicines prescribed in hospital.
Explain how your medicines work and possible side effects.
Follow up with you or your carer to support safe recovery.
How it works
Get in touch
Ask the hospital to email us your discharge letter, or contact us directly to request the service.
Receive advice
We'll provide the advice and support you need to ensure you're on the road to recovery.
Follow-up
We'll follow up to make sure you're recovering well and responding to treatment.
Service Benefits
Our Discharge Medicine Service will help when returning home after a stay in hospital
Quick Recovery Tips
Ask family or friends for support while recovering at home.
Order prescriptions online or pick them up as soon as you're discharged.
Make sure you understand your treatment plan—your pharmacist can help.
Look after your diet; a dietitian can advise what to include or avoid.
Frequently Asked Questions
This service is accessed via a referral from the hospital directly to the pharmacy.
The service is free of charge. We also offer other services at no additional cost.
Consultations usually take up to 15 minutes, and our pharmacists will support you for as long as needed.
We provide a range of helpful and free services to support healthy, stress-free living.
Ready to Get Started?
Why Choose Our Service?
Expert Team
Qualified pharmacists with years of experience
Quick Service
Fast response times and efficient care
Safe & Reliable
NHS-approved service with proven results
Contact Our Team
Contact Northumbria Way Pharmacy & Clinic for discharge medicine support or ask your hospital to refer you directly
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Free NHS service - no appointment needed for referrals!