Ear Wax Removalin Cramlington
Blocked ears, muffled hearing or that feeling of fullness — cleared with gentle microsuction, by our trained pharmacist.
Plus a £5 initial ear consultation
- Pharmacist-led
- No GP referral needed
- Open seven days a week
- Free parking outside
Before and during
What to expect
Do this first
Please put Olive Oil ear drops in the affected ear(s) 3 times per day for at least 5 days prior to your ear suction appointment. This is essential to soften the earwax and ensure a painless suction process.
Softened wax lifts away in moments. Hard, dry wax clings to the ear canal and may need a second visit.
- Bring your hearing aids if you wear them, so we can check the fit afterwards
- Tell us about any ear infections, perforated eardrums, grommets or ear surgery
- 1
Book your appointment
Book online, call 01670 222256 or message us on WhatsApp. No GP referral is needed. Same-day appointments are often available, provided you have already used olive oil drops for five days as above.
- 2
Your 20-minute appointment
We talk through your symptoms and ear history, then examine both ears under magnification and lift the wax out with gentle suction. The suction itself usually takes 10–15 minutes. If the examination shows microsuction isn't needed, that is where we stop — and you pay £5 for the consultation.
- 3
Afterwards
Most people hear clearly before they leave. There is no recovery time — keep the ear dry for the rest of the day if the skin was irritated, and we will talk through how to prevent it building up again.
Why this method
Why microsuction, not syringing
The method ENT departments use — and the reason most GP surgeries stopped syringing.
Pain-free and non-invasive
No water, no syringe pressure and nothing pushed further in. Most people find it strange rather than sore.
Safe when other methods aren't
Nothing is flushed in, so it suits a perforated eardrum, grommets, previous ear surgery or hearing aids.
Done by sight, not by feel
Our pharmacist works under magnification, the way ENT departments do. 91% successful.
Learn more
Is Ear Wax Dangerous? Signs of a Blockage and When to Get It Removed
Ear wax is normal and protective — until it builds up. Our Cramlington pharmacist explains the signs of an ear wax blockage, what happens if you leave it, why cotton buds and ear candles make it worse, and when to get it removed safely.
Read articleHow Microsuction Ear Wax Removal Works (and Why We Don't Syringe)
A plain-English guide to microsuction ear wax removal from our Cramlington pharmacy: what happens step by step, the equipment we use, how it compares with syringing, irrigation and ear candles, and who it's suitable for.
Read articleDoes Ear Wax Microsuction Hurt? What It Actually Feels Like
Nervous about ear wax removal? Our Cramlington pharmacist describes honestly what microsuction feels like — the noise, the cool sensation, when it can be uncomfortable and how to avoid that — plus how long it takes and what to expect afterwards.
Read articleFrequently Asked Questions
No, it should not be painful. Microsuction feels strange rather than sore: the suction is noisy because it is close to your eardrum, the ear can feel cool as air moves through, and you may feel a light tickle as wax lifts away. Nothing is pushed into the ear and no water is used, so there is no pressure on the eardrum. Hard, dry wax can tug a little, which is why we ask you to soften it with olive oil for at least 5 days first. You can ask our pharmacist to pause at any time.
The initial ear consultation is £5. Microsuction is then £35 for one ear or £60 for both, so £40 in total for one ear and £65 for both. If the consultation shows you do not need removal, the £5 is all you pay. You pay in person at the appointment, not when you book. It is a private service, so you do not need a GP referral.
Then you don't pay for it. Our pharmacist examines both ears under magnification at the start of your appointment. If there is no significant wax, or if what we see needs a GP rather than microsuction, we will tell you straight away and you pay just £5 for the consultation instead of the full price. You will leave knowing what is actually going on.
Your appointment is 20 minutes, which includes a short chat about your symptoms and the examination of both ears under magnification. The suction itself usually takes 10 to 15 minutes for both ears, and most people have clear hearing before they leave.
Yes. Please put Olive Oil ear drops in the affected ear(s) 3 times per day for at least 5 days prior to your ear suction appointment. This is essential to soften the earwax and ensure a painless suction process. Softened wax lifts away quickly and comfortably. Hard, dry wax clings to the ear canal, takes longer to remove and may need a second visit.
Syringing and irrigation flush the ear with water and are done by feel, which can push wax deeper and is unsuitable if you have ever had a perforated eardrum. Microsuction is done by sight: our pharmacist looks into the ear canal under magnification and lifts the wax out with a fine, low-pressure suction tip. No water is used, nothing is pushed further in, and the canal stays dry, which lowers the risk of infection afterwards.
Yes. Because no water is flushed into the ear, microsuction is suitable for people with a current or previous perforated eardrum, grommets or ear surgery, and for hearing aid wearers who often build up wax quickly. We examine your ears first and will advise you to see your GP instead if there are signs of an active infection.
Common signs are muffled or dulled hearing, a feeling of fullness or pressure in the ear, itching, earache, new ringing or buzzing (tinnitus), mild dizziness, or hearing aids whistling or cutting out. Symptoms often come on gradually and affect one ear more than the other. If you have severe pain, discharge, a fever or sudden hearing loss, contact your GP or NHS 111 rather than booking wax removal.
We see adults aged 18 and over. If a child has an ear problem, their GP is the right first port of call.
Our pharmacist is fully trained and accredited to examine your ears and carry out microsuction ear wax removal. It is the same method used by ear, nose and throat departments.
We take your medical background and examine the ear using a high powered microscope, which lets us look deep into the ear canal and see exactly what needs to be removed. We then apply gentle suction to ease the wax out of the ear, check the canal and eardrum again. This means the procedure is carried out quickly, safely and effectively.
No referral is needed. This is a private service, so you can book directly online, by phone on 01670 222256 or on WhatsApp. We are open seven days a week and same-day appointments are often available — as long as you have already prepared with olive oil drops for five days.
Feedback from patients who use our pharmacy and clinics
Verified five-star reviews
Bradley Adjei
a month ago
Booked in before a trip to Ghana and the pharmacist talked me through exactly which jabs I needed, no upselling, just straight advice. Sorted my malaria tablets on the spot and the prices came in cheaper than the travel clinics in Newcastle. In and out in 20 minutes. Couldn’t ask for more.
mark arce
5 months ago
Excellent service at Northumbria Way Pharmacy & Clinic. The team was professional, knowledgeable, and very helpful. The process was smooth and efficient. I will definitely return if needed and highly recommend them to my family, friends, and colleagues.”
benthedog1961
6 months ago
Absolutely fantastic, everyone at the pharmacy provide excellent service , so pleasant and very professional. I attend weekly for my medication and always ready for collection . People are so quick to complain but fail to compliment a good service provided . This pharmacy is highly recommended Thank you all for the service provided great team .
Where we see you
All microsuction appointments are at the pharmacy in Cramlington, with free parking outside. We welcome patients from Cramlington, Blyth, Bedlington, Seaton Delaval, Ashington, Morpeth, Ponteland, North Tyneside and Newcastle.
When we are open
Same-day appointments are often available once you have prepared with olive oil drops.
- Monday – Friday
- 08:30 – 18:30
- Saturday
- 09:00 – 17:00
- Sunday
- 13:00 – 17:00
